Can’t Find a Matching Charge?

1. Search your email for phrases like “Thank you for your purchase” or “Order summary.”

2. Locate any receipt that matches the amount on your billing or bank statement.

3. On that email, note the sender’s address and check the domain (for example, “support@DOMAINWEBSITE.com”).

4. Visit the website associated with that domain to see if it looks familiar.

   • If it does, click Create a Support Ticket at the top of the site, then scroll down to Create a Support Ticket.

Why “getgrows” Appears on Your Statement

When you see “getgrows” on your bank or card statement, it means:

• You (or someone in your household) purchased something at getgrows.com or one of our parent brands.

• A subscription associated with getgrows or its parent company just renewed.

Need More Help?

If you’ve checked your receipts and visited the merchant’s website but still don’t recognize the charge, please reach out to our Customer Service team at getgrows Customer Service.

We're Here To Assist You!

If you require additional assistance, submit a ticket here. We will respond within 48 hours.