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- If you notice that certain items from your order are missing, please consider the following steps:
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Items may be shipped separately. Review your Order Confirmation to determine if each item has an individual tracking number.
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If all items share the same tracking number and some are missing:
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Submit a ticket and attach a copy of the packing slip or any accompanying paperwork from your package.
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If the documentation indicates a missing item, we will promptly arrange for its shipment.
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If items were shipped separately:
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Click here to learn how to track your remaining package(s).
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To contact your local post office, please refer to this list of common carriers.
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If you're unsure whether your items were shipped together or separately, submit a ticket so we can assist you further.
We're Here to Assist You
Should you require additional support, please submit a ticket here. Our team is committed to responding within 48 hours.